Frequently Asked Questions:

About Coollex

We focus on providing OEM parts from lexus line of vehicles and other makes/models to a consumer. We dismantle vehicles almost to the bolt, giving our potential customer a chance to buy a part that is hard to find. We are a small family owned operation in Cleveland, TN and focused on e-commerce sales. We are working everyday to make your shopping experience better and welcome suggestions regarding our online store

How long does it take to receive my order?

Usually all orders are shipped the next business day (unless noted otherwise, applies to bigger freight shipments). But we go above and beyond to communicate every detail with the buyer. We ship from TN, so depending on your location it takes anywhere from 2-5 business days to receive the part to your door. At check-out we have expedited shipping
options available.

I want to check if a part fits my vehicle ?

Every part we post to the coollex.com contains:

– Detailed Images of exact part shipped.

– Donor Information such as vin numbers, trim/color codes.

– Part numbers of such part.

If you would like to verify fitment – please contact us

Can I get a discount ?

Yes! if you sign up to our email or txt news-letters, we usually have discount codes/coupons for our customers and subscribers

What If I Don’t Find The Part I Need?

Contact us to request specifics – sometimes parts can be pulled and sold prior to publishing at coollex.com

Do you accept international orders?

We do sell and ship internationally! If unable to check-out contact us and include the part (link) you are interested in!