Frequently Asked Questions
What is coollex?
We focus on providing OEM parts from lexus line of vehicles and other makes/models to a consumer. We dismantle vehicles almost to the bolt, giving our potential customer a chance to buy a part that is hard to find. We are a small family owned operation in Cleveland, TN and focused on e-commerce sales. We are working everyday to make your shopping experience better and welcome suggestions regarding our online store!
How long does it take to receive my order?
Usually all orders are shipped the next business day (unless noted otherwise, applies to bigger freight shipments). But we go above and beyond to communicate every detail with the buyer. We ship from TN, so depending on your location it takes anywhere from 2-5 business days to receive the part to your door. At check-out we have expedited shipping options available.
I want more information about specific part ?
Every part we post to the coollex.com contains:
– Detailed Images of exact part shipped.
– Donor Information such as vin numbers, trim/color codes.
– Part numbers of such part.
If you would like to verify fitment – please contact us
Can I get a discount ?
Yes! if you sign up to our email or txt news-letters, we usually have discount codes/coupons for our customers and subscribers
What If I Don’t Find The Part I Need?
Contact us to request specifics – sometimes parts can be pulled and sold prior to publishing at coollex.com
Do you accept intenational orders?
We do sell and ship internationally! But our website will not let you check-out unless you contact us – use our contact page to get in touch with us and include the part (link) you are interested in!
Reviews
Everything was as described and well packaged..
07-17 Lexus Ls460 Heat Exchanger Cover 16877-38030 Oem
Great seller! Item as described. Fast shipping Thanks a lot!!!!
07-12 Lexus Ls460 Center Console Panel 55620-50040-E1 Complete Oem
Everything went well
07-12 Lexus LS460 Rear Trunk Under Floor Guard Shield 58398-50010 OEM
AAAAA ++++
07-21 Lexus Ls460 Vacuum Purge Valve w/Hose 25860-38030 Oem
Great product, will buy again, fast shipping. Will buy again A++
09-21 Lexus Is250 Awd Yaw Rate Sensor 89183-48020 Oem